Welcome to TurboBazaarShop.com! We are committed to providing you with a great shopping experience. If you are not completely satisfied with your purchase, we offer a refund service to ensure your satisfaction. Please read the refund terms below for details.
- Refund Conditions
Item Condition: Items to be refunded must be unused and in their original packaging, including all tags, accessories, and gifts. Items must be refunded within 30 days of receipt.
Refund Request: Please submit a refund request through the Contact Us page within 30 days of receiving the item. Refund requests after this time will not be accepted. - Refund Process
Request a Refund: Contact our Customer Service team and provide your order number, purchase date, and reason for a refund.
Return Confirmation: We will provide you with a return address and return instructions. Please ensure that the item is returned using a trackable shipping method and keep your return receipt.
Item Inspection: Once the return is received, we will inspect the condition of the item to ensure it is eligible for a refund.
Refund Processing: Once the return is approved, we will process the refund to your original payment method. Processing time may take 7-10 business days, depending on the payment method and bank processing speed. - Refund Amount
Full Refund: If the product is eligible for a refund, we will refund the full amount, including the product price and the original shipping fee.
Return Shipping: Our refund policy does not include return shipping unless the product is of quality problem or sent by mistake. Return shipping is borne by the customer. - Special Circumstances
Damaged or Defective Product: If the product you received is damaged or defective, please contact our customer service team immediately. We will provide you with a return or exchange service and bear the relevant costs.
Wrong Order: If we sent the wrong product, we will bear the return shipping cost and re-ship or refund you. - Non-returnable Items
Personalized Items: Personalized or customized products are usually not eligible for refunds due to their characteristics. Please confirm your order before purchasing.
Promotional Items: Products in certain promotions may have special refund policies, please check the event details. - Contact Customer Service
To request a refund or have any questions, please contact us at:
Email: dylangalera@turbobazaarshop.com
Phone: 7023893337
We are committed to providing you with a satisfactory shopping experience. If you have any questions about our refund policy or need further assistance, please feel free to contact us.
Thank you for choosing TurboBazaarShop.com, we look forward to continuing to provide you with excellent service!